Trust & safety

Sellers must provide accurate descriptions, pricing, photos, stock, brand references, condition, and delivery information. Report anything misleading.

Use the checkout and payment methods presented on SelitHub. MoMo, card and bank payments are handled through the secure payment flow where enabled. Never share your password, PIN, or one-time payment code with anyone. SelitHub will never ask for your PIN.

We do not allow illegal, counterfeit, stolen, dangerous, expired, unsafe or otherwise prohibited goods. Accounts may be restricted when safety rules are broken.

Keep order details, respond to buyer concerns, honour your returns policy and use accurate delivery coverage. Repeated failures may lead to review or suspension.

Send the store, product, order number, evidence and a short description to support@selithub.shop. We review reports, may request more information, and may refer serious matters to the appropriate authority.